Shipping policy

Thank you for choosing to shop with us. Below are the details regarding our shipping policy for orders.

Standard Shipping:

Delivery Time: 3-5 business days.

Order Processing

• Orders are processed within 1-3 business days after payment confirmation.
• You will receive a confirmation once your order is dispatched.

Delivery Locations

We deliver to all areas within the UAE. If you are located in a remote area, please contact our customer service for availability.

Tracking Your Order

Once your order is shipped, you will receive a tracking number, allowing you to monitor your shipment's progress.

Delivery Issues

If you encounter any issues with your delivery, please contact our customer service team at sales@aylabijoux.com after exceeding of the expected delivery date. We will do our best to resolve the issue promptly.

Returns and Exchanges

Please note that our return and exchange policy applies to non-customised items only. For more information, please refer to our Return and Refund Policy.

Thank you for your support. If you have any questions about our shipping policy, feel free to reach out.